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How to Add or Remove Users and Licenses

Users of Analytics Canvas Desktop and Server require a license key.  To use Analytics Canvas Cloud Hosted Services, including Analytics Canvas Online, Analytics Canvas Desktop-Cloud Automation, and the Analytics Canvas Data Studio partner data connector, a user account is required.  

When users are added to Analytics Canvas, they are given both a user account (their email) and a license key.  If users do not activate their user account by clicking the validation link sent to their email, it will expire within 30 days and they must be re-invited.  The license key will remain active until cancelled. 

Users can have either Administrator or Analyst roles.

Administrators are able to add/remove users, adjust user quota, and can see and access any Cloud Automation packages or Data Sets created by users within the subscription.

Analysts can only see and manage their own automation tasks and data sets.

This step requires an Analytics Canvas Cloud Account with Administrator permissions.  If no one from your organization has created an account yet, start here

Adding users through Analytics Canvas Online

To add a user through Analytics Canvas Online, simply log-in as an administrator, go to Admin section in the left navigation, then select Users.  Within the Users pane, click the "Invite User" button.

Users will be sent a license key (Account Number) for use of Analytics Canvas desktop.  If they also validate their email, they will be able to login to the Analytics Canvas Online subscription. 


Adding users through Analytics Canvas Desktop

Have someone with Admin permissions perform the following:

  1. Open the application and login
  2. Go to the Accounts menu and select Subscription Admin
Subscription Admin access
  1. Select the Users and License Management tab.  To remove an existing user, simply click "Revoke Access" next to the user's name.  This will cancel their license key and revoke their access to your subscription.  To add a user, click "+Add User"
  1. Enter the email address, First and Last name of the new user, choose an access level, then click "OK" to send them an invitation.

Once you click "OK", an email will be sent to the addess that was entered.  Ask the user to look for an email from "Analytics Canvas <cloudusernotification@analyticscanvas.com>" containing their license key and to follow the instructions provided to create their own cloud account

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