Excellent Customer Support
How to Get Support
We want you to get the most out of Analytics Canvas and we offer onboarding support and online resources to help. If you haven't already, book your introductory call. It's the fastest way to get up to speed with the software! We also offer Online resources, including videos and in-depth, step-by-step articles in our Knowledge Base. Be sure to check it out! You can also reach one of our friendly support staff through our contact page.
Download or Log-in
Analytics Canvas has both On-premise and Online tools available under your subscription. Visit our Download page for the latest version of our Windows application, or log-in to Analytics Canvas Online with your Cloud Account.
Our Knowledge-Base is full of articles to help. Whether you have an account issue, or want to know how to automate a report, the KB is complete with articles for Analytics Canvas Desktop, Server, Desktop/Cloud Automation, and Analytics Canvas Online.
Training and Tutorials - Analytics Canvas Desktop Only
We've made a series of tutorial videos designed to introduce you to Analytics Canvas Desktop and help you get started with step-by-step examples.
We are working on a video series for Analytics Canvas Online and will post it here soon! In the meantime, connect with us for a personal introduction. We can send you quick video snippets or step-by-step documentation with images.
Analytics Canvas Fundamentals
Working with Data in Analytics Canvas
This course provides a foundation for marketers and analysts seeking to understand the core principles of data preparation and to improve business performance through data flow optimization.
Our free online training sessions are available whenever you are. Learn online at your own pace. If you can't find the tutorial you're looking for, write to us at firstname.lastname@example.org or contact us through the site.
If you've got questions, contact us at email@example.com.
Analytics Canvas standard support: email support, 9am to 5pm EST. We aim to respond within one business day at maximum, and our customers tell us they are very impressed with how quickly we respond. Give us a try.