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How does Quota work for Cloud Hosted Services? 

Analytics Canvas Cloud Hosted Services consist of: 

  • Analytics Canvas Online
  • Analytics Canvas Desktop/Cloud Automation 
  • Analytics Canvas Data Studio Partner Data Connector

Cloud Hosted Services operate on a quota system so that fees are closely tied to usage. The quota applies to the entire subscription and all users within it.  

Quota usage is based on 4 categories 

  1. Automation Events: a workflow run on a schedule or an API call
  2. Platform Bytes Processed: use of our cloud to run automation jobs or ingest data
  3. Online Bytes Processed:  any processing that involves BigQuery, including use of the Data Studio connector
  4. Storage: the sum of all data hosted within Analytics Canvas

How Quota Works

Quota is applied on a monthly basis based on the start date of your subscription.  You can find the full details of your quota within Analytics Canvas Online under Admin > Subscription and Quota or within Analytics Canvas Desktop under Accounts > Subscription Admin (note you’ll need to be logged in to see this menu item).  In both applications you will see your quota for the entire subscription, no matter where the quota was consumed. 

Within the Admin section of Analytics Canvas Online, there is a section called Detailed Quota Use.  The table and controls allow you to see how much quota was consumed for each Canvas, during each automation run, and for each Data Studio dataset.

All admins on the account are alerted when any of the quota levels exceed a threshold of 80%, 90%, 95%, and when 100% of quota is reached.  

When quota is met or exceeded, the services related to that quota are suspended. Your account will not be billed and you will not incur additional charges without your explicit knowledge and consent. 

Quota is enforced against each metric individually.  If you run out of automation package runs for the month but still have Online Bytes quota, Data Studio reports will not be affected. 

Quota Measures

Automation Events

Automation events are counted as triggered starts of one or more canvases in an automation package in Analytics Canvas Online and in Desktop/Cloud Automation.  A trigger can be a scheduled start time or an on-demand run using the API Automation feature in Analytics Canvas Online. 

By default there are 150 automation events included in each subscription. 

Server Automation events do not count towards quota since they do not run within the Analytics Canvas cloud, however publishing to the cloud from Desktop or Server will incur storage and platform bytes. 

Platform Bytes

Platform Bytes are incurred when the Desktop/Cloud Automation service runs a Canvas, and when data is ingested into Analytics Canvas Online. 

By default there are 5GB of Platform bytes included in each subscription. 

The amount of bytes processed can be measured by the bytes in the table.  The total bytes of each table processed is counted towards the Platform Bytes in any ingestion or automation task. 

There is a minimum of 5mb of platform bytes for each task.  Some data ingestion routines use multiple tasks, such as loading data in partitions from GA4, or processing all block in a Canvas using Desktop/Cloud Automation. 

Platform bytes are recorded in the logs for each Automation Event in Desktop/Cloud Automation, Server Automation, and Analytics Canvas Online Automation.  Full detail Quota Use table found in Analytics Canvas Online under Admin > Subscription and Quota.

Online Bytes

Online Bytes are incurred when the data is processed by BigQuery.  

By default there are 100GB of Online Bytes included in each subscription. 

In Data Studio, Online Bytes are consumed when the datasets are accessed by refreshing reports or requesting data from the Data Studio connector.  This includes developing charts and tables and applying filters.

In Analytics Canvas Online, Online Bytes are incurrent when previewing, profiling, or processing data in a canvas. Online Bytes are NOT incurred when blocks are connected.  They are only incurred when a user clicks a stub to generate a data preview, runs a data profile, or runs a full workflow that processes the data export. 

Storage

Data is stored for the Data Studio Partner Data Connector, and within Analytics Canvas Online both in Smart Tables and in cache for any active Canvases. Storage is simply the sum of all bytes stored under your subscription. 

By default there are 100GB of storage included in each subscription. 

For Analytics Canvas Online, Smart Table versions can be managed within the each table in the Tables menu. Click Edit on the table, then click “Manage Previous Versions”.  

Storage can be monitored under Admin > Subscription and Quota > Detailed Storage View

Included Quota + Quota Pricing

All Subscriptions include the Mega Cloud level of quota as shown on the pricing page.  Trials have slightly more quota so that users can determine their needs prior to selecting a quota level.  

Additional quota is available in two tiers, Giga Cloud and Tera Cloud. Subscriptions can have one or more of each quota tier to satisfy their data processing needs. 

Quota is additive, so purchasing 1 x Giga Cloud quota would bring the total automation events up to 1,150 from the 150 included in the Mega Cloud plan. 

Quota is available at two levels, Giga Cloud and Tera Cloud, and you can purchase multiple instances of each.  For example, a customer may use 1 x Tera cloud + 1 x Giga cloud for $598/mo, while another customer may need just 2 x Giga Cloud for $198/mo.

Troubleshooting and Exceeding Quota

To manage within your existing quota, consider the following: 

  • Run automation tasks on business days, during business hours to save on Automation events. 
  • Remove any blocks that don’t connect to an export when using Desktop/Cloud automation to save on Platform Bytes.
  • Use the date filter controls on the main canvas in Analytics Canvas Online to limit the amount of Online Bytes processed.  You can run the full date range when ready to export. 
  • While there may be many years of data available, often only the last few years are needed for analysis. Limit the history of the data ingested to save on Storage and Platform bytes.

If you have any questions or concerns about your quota, please contact support@analyticscanvas.com 

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